Privacy Policy – How jll55 Handles Your Personal Data

Last updated: 5 June 2026  |  Effective immediately upon publication

This Privacy Policy ("Policy") describes how jll55 ("jll55," "we," "us," "our") collects, uses, discloses, and protects the personal information of individuals ("you," "your," "Data Subject") who access or use the jll55 website at https://jll55.net and all associated services (the "Platform"). This Policy forms part of and should be read together with the jll55 Terms & Conditions.

1. About This Policy

1.1 jll55 is committed to protecting the privacy of all players and visitors to the Platform. This Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations ("IRR"), and applicable issuances of the National Privacy Commission ("NPC") of the Philippines.

1.2 By registering an Account, accessing the Platform, or submitting any personal information to jll55, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

1.3 This Policy applies to all personal data collected through the jll55 Platform, including data provided during registration, depositing and withdrawing funds, customer support interactions, and use of jll55 games and promotions.

2. Data Controller

2.1 The personal data controller responsible for the processing of your data in connection with the jll55 Platform is jll55, operating under the jll55.net domain. For all privacy-related matters, you may contact our Data Protection Officer ("DPO") at the contact details provided in Section 15 of this Policy.

2.2 jll55 is registered and operates in compliance with PAGCOR guidelines applicable to online gaming operators in the Philippines.

3. Data We Collect

jll55 may collect the following categories of personal data from you:

• Identity Data: Full legal name, date of birth, gender, nationality, and government-issued identification details (e.g., PhilSys National ID, Passport number, Driver's License number, SSS/GSIS ID);
• Contact Data: Email address, Philippine mobile number, and residential address;
• Financial Data: GCash number, PayMaya account, BDO/BPI/Metrobank account details (masked), deposit and withdrawal transaction records, and wallet balance history;
• Account Data: Username, encrypted password hash, account registration date, login history, session timestamps, and IP addresses used to access the Platform;
• Gaming Data: Game history, wager amounts, win/loss records, bonus activity, and promotional participation records;
• Technical Data: Device type, operating system, browser type and version, screen resolution, mobile network operator, and cookies;
• Communication Data: Records of live chat conversations, support emails, and any other communications submitted to jll55;
• KYC Verification Data: Copies of government-issued ID documents, selfie photographs submitted for identity verification, and proof of address documents where required.

4. How We Collect Data

4.1 Directly from you: Registration forms, KYC document uploads, cashier transactions, support interactions, and communications you initiate with jll55.

4.2 Automatically: Server logs, cookies, and analytics tools that record technical data about your device and usage patterns when you visit or use the jll55 Platform.

4.3 Third-party payment providers: Payment processors and e-wallet providers (such as GCash and PayMaya) may share transaction confirmation data with jll55 to verify deposits and withdrawals. jll55 does not receive full financial account credentials from these providers.

4.4 Identity verification services: jll55 may use third-party KYC verification services to authenticate government-issued documents submitted by players. These providers process your data strictly for identity verification purposes under data processing agreements with jll55.

5. Legal Basis for Processing

jll55 processes your personal data on the following legal grounds under the DPA:

• Contractual necessity: Processing required to operate your jll55 Account, execute deposits and withdrawals, and deliver the gaming services you have contracted for;
• Legal obligation: Processing required to comply with PAGCOR licensing conditions, Republic Act No. 9160 (Anti-Money Laundering Act), NPC requirements, and other applicable Philippine laws;
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement — where these interests do not override your fundamental rights;
• Consent: For marketing communications and non-essential cookies, where you have provided explicit opt-in consent. You may withdraw consent at any time without affecting lawfulness of prior processing.

6. How We Use Your Data

jll55 uses your personal data for the following purposes:

• Creating and managing your jll55 Account and verifying your identity;
• Processing deposits, withdrawals, and other financial transactions via GCash, PayMaya, BDO, BPI, and Metrobank;
• Providing access to jll55 games, live casino tables, bingo rooms, and all Platform features;
• Administering bonuses, promotions, VIP rewards, and loyalty programs;
• Complying with KYC obligations and PAGCOR reporting requirements;
• Detecting, investigating, and preventing fraud, money laundering, and prohibited conduct as defined in the jll55 Terms & Conditions;
• Monitoring responsible gaming indicators and administering self-exclusion requests or deposit limit changes;
• Providing customer support in Filipino and English via live chat and email;
• Sending transactional communications (deposit confirmations, withdrawal notifications, security alerts);
• Sending promotional communications where you have opted in and not subsequently opted out;
• Improving Platform performance, game selection, and user experience through aggregate analytics.

7. Sharing Your Data

7.1 jll55 does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Personal data is shared only in the following circumstances:

• Service providers: Third-party companies that assist jll55 in operating the Platform, including payment processors, KYC verification providers, cloud hosting providers, and customer support software vendors — each bound by data processing agreements requiring compliance with applicable privacy standards;
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, law enforcement agencies, and courts — where disclosure is required by Philippine law or a valid legal process;
• Game providers: Certified third-party game studios (e.g., Pragmatic Play, PG Soft, Jili Games) may receive minimal session data necessary to deliver game services — these providers do not receive your identity or financial data;
• Business transfers: In the event of a merger, acquisition, or sale of jll55 assets, personal data may be transferred to the acquiring entity subject to equivalent privacy protections and notification to affected players.

7.2 Any international sharing of data with service providers operating outside the Philippines is conducted under contractual arrangements that require the recipient to observe data protection standards consistent with the DPA.

8. Cookies & Tracking Technologies

8.1 The jll55 Platform uses the following types of cookies:

• Strictly necessary cookies: Required for the Platform to function — including session authentication, security tokens, and CSRF protection. These cannot be disabled without breaking core Platform functionality.
• Functional cookies: Remember your preferences such as language settings, display options, and last-visited game category.
• Analytics cookies: Aggregate, anonymized data on Platform usage — page views, session duration, game category popularity — used to improve user experience. No individual player is identified in analytics reports.

8.2 jll55 does not use third-party advertising or retargeting cookies. You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair Platform functionality.

9. Data Retention

9.1 jll55 retains personal data for as long as your Account is active and for a minimum of five (5) years following Account closure, in compliance with PAGCOR requirements and Philippine anti-money laundering law (RA 9160, as amended by RA 10365).

9.2 KYC documents are retained for the period required by PAGCOR and AMLC regulations, currently a minimum of five (5) years from the date of the relevant transaction or Account closure, whichever is later.

9.3 Support communications are retained for three (3) years following the date of the interaction, for quality assurance and dispute resolution purposes.

9.4 Following the applicable retention period, personal data is securely deleted or irreversibly anonymized.

10. Data Security

10.1 jll55 implements technical and organizational security measures designed to protect your personal data against unauthorized access, loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data in transit between your device and jll55 servers;
• Encryption of sensitive data fields (including password hashes, financial identifiers) in storage;
• Role-based access controls limiting staff access to personal data on a need-to-know basis;
• Regular security audits, penetration testing, and vulnerability assessments;
• Two-factor authentication (2FA) available to all players for Account access;
• Incident response procedures for breach detection, containment, and NPC notification as required under the DPA.

10.2 Despite these measures, no data transmission or storage system is completely secure. jll55 cannot guarantee absolute security of your data. You are responsible for maintaining the confidentiality of your Account credentials and for notifying jll55 immediately of any suspected unauthorized access.

11. Your Rights as a Data Subject

Under Republic Act No. 10173, you have the following rights with respect to your personal data held by jll55:

• Right to be informed: The right to be notified of how your data is collected and processed, as set out in this Policy;
• Right of access: The right to request a copy of the personal data jll55 holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to jll55's legal retention obligations;
• Right to object: The right to object to processing based on legitimate interests or direct marketing;
• Right to data portability: The right to receive your personal data in a structured, commonly used format;
• Right to file a complaint: The right to lodge a complaint with the National Privacy Commission at https://www.privacy.gov.ph if you believe your data rights have been violated.

To exercise any of the above rights, contact the jll55 Data Protection Officer at the email address in Section 15. jll55 will respond to verified data rights requests within thirty (30) calendar days.

12. Children and Minors

12.1 The jll55 Platform is strictly for persons aged twenty-one (21) years and older. jll55 does not knowingly collect personal data from persons under the age of 21. If jll55 discovers that personal data of a minor has been collected, the Account will be immediately suspended and the data deleted or returned to the minor's guardian, as appropriate.

12.2 Parents and guardians who believe a minor has registered on the jll55 Platform are requested to contact jll55 support immediately.

13. International Data Transfers

13.1 jll55 primarily processes and stores personal data on servers located within or accessible from the Philippines. Where personal data is transferred to service providers operating in other jurisdictions, such transfers are governed by contractual data processing agreements requiring data protection standards consistent with the DPA.

13.2 jll55 does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate safeguards.

14. Changes to This Policy

14.1 jll55 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or Platform services. The "Last Updated" date at the top of this page indicates the most recent revision.

14.2 For material changes affecting your rights or how we process your data, jll55 will notify registered players via email at least seven (7) days before the effective date. Continued use of the Platform following the effective date constitutes acceptance of the revised Policy.

15. Contact & Data Protection Officer

For any privacy-related questions, data rights requests, or concerns regarding this Policy, please contact the jll55 Data Protection Officer:

• Email: [email protected] (subject line: "Privacy / DPO Request")
• Live Chat: Available 24/7 on the jll55 Platform

jll55 aims to respond to all privacy enquiries within five (5) business days. For formal data rights requests, a response will be provided within thirty (30) calendar days as required under RA 10173.